Privacy Policy

Hello World respects the user’s right to privacy. Our commitment to adopting the best practices for data protection and privacy reflects the value we place on all those who share data with us and trust in our company.

This policy briefly describes the personally identifiable information that we may collect, its possible uses, as well as other important topics related to user privacy and data protection.

All personal information regarding users of the website will be processed by Hello World in accordance with the Regulation (EU) 2016/679 of April 27, 2016 (General Data Protection Regulation).

Data Controller 

The sole proprietor, Pedro Miguel Dias de Azevedo Trindade, with headquarters at Belavista Office, Estrada de Paço de Arcos, No. 66-A, 2735-336 Agualva-Cacém, is the data controller responsible for the processing of your personal data collected or provided on this website and its registration and contact forms.

 

Data We Collect and Purposes 

The data collected through the forms provided on the website will be processed according to the purposes indicated based on the type of data collection form:

Newsletter Subscription 

The newsletter includes information about the activities and services provided by Hello World and is sent via email. By subscribing to the newsletter on the Hello World website, you consent to the collection of your name and email address for this purpose. To confirm your authorization for the collection and storage of your personal data for this purpose, we will send you an email after subscribing to the website.

The Hello World newsletter contains tracking pixels. These pixels are codes included in the email to generate the statistical data needed to assess the success of the delivery. Based on this data, we can see if the email was opened and which links were clicked.

The subscription to the newsletter can be canceled at any time by clicking on the link provided in the email footer. If you do so, your data will be deleted. In the email footer, you will also find another link that you can use to change or update your data.

The data you provide will be kept in a subscriber database until you request its deletion or at any time when Hello World deems appropriate.

Contact Forms 

For sending messages through the contact forms available on various pages of the Hello World website, you must enter your name, last name, and email address. Optionally, you may also enter your phone number. This data will only be used to manage your contact request, based on Hello World’s legitimate interest in responding to the contact requests addressed to it. The data will be deleted after the completion of the process that originated the contact.

Contact via Email

 You can also contact Hello World directly through the email link hey@helloworld.pt available on various locations on this website. In this case, your name and email address will be used only to manage your request, also based on Hello World’s legitimate interest in responding to the contact requests addressed to it. The data will be deleted after the completion of the process that originated the contact.

Data Recipients 

The data collected will be processed by Hello World and will not be communicated to third parties. However, they may be sent to subcontracted entities by Hello World to, on its behalf and under its responsibility and supervision, carry out the following data processing operations:

  • The processing of newsletter deliveries will be carried out through the MailChimp platform by The Rocket Science Group, LLC. Your data will be transferred to servers located in the USA. This subcontractor complies with the EU/US Privacy Shield. You can consult Mailchimp’s privacy policy at this link: https://mailchimp.com/legal/privacy/
  • The data collected through the contact forms and comments on the website will be stored by The Constant Company, LLC, on a server contracted by Hello World located in Madrid, with ISO 27001 certification and PCI-DSS compliance. You can consult The Constant Company, LLC’s privacy policy at this link: https://www.vultr.com/legal/privacy/

Right of Access and Withdrawal of Consent 

As a data subject, you have the right to obtain confirmation whether Hello World is processing personal data concerning you, and if so, you have the right to request its updating, correction, and deletion.

You can exercise these rights by sending a written communication to Hello World, at Estrada de Paço de Arcos, 66, Belavista Office, 2675-378 Cacém, Portugal, or to the email address hey@helloworld.pt.

In all Hello World newsletters, you can also directly rectify your data or unsubscribe using the links included in the email footer. By exercising these options, your data will be immediately updated or deleted, depending on the chosen option.

The subsequent withdrawal of consent provided for the processing of your data does not affect the lawfulness of the processing based on the previously given consent.

Right to Complain 

The data subject has the right to lodge a complaint regarding any matter related to the processing of their personal data with Hello World, by phone at ‭913 291 516‬ or by email at hey@helloworld.pt.

Nevertheless, the data subject has the right to lodge a complaint with the National Data Protection Commission – CNPD.

This Privacy Policy may be amended without prior notice. To stay updated, we recommend that you regularly check our privacy policy.

Last revision: August 2023.

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